Terms of Service

Please read these terms carefully

Last updated: August 2025

Acceptance of Terms

  • By using our services, you agree to be bound by these Terms of Service
  • These terms apply to all users of the Harmonia Clinic platform
  • We reserve the right to modify these terms at any time
  • Continued use after changes constitutes acceptance of new terms

Service Description

  • Harmonia Clinic provides traditional Korean medicine services
  • Our platform facilitates appointment booking and management
  • We offer acupuncture, ultrasound assessment, and consultation services
  • All services are provided by licensed healthcare professionals

User Responsibilities

  • Provide accurate and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized account access
  • Comply with all applicable laws and regulations
  • Respect the privacy and rights of other users

Medical Disclaimer

  • Our services are not a substitute for emergency medical care
  • Always consult with your primary healthcare provider
  • We do not guarantee specific treatment outcomes
  • Individual results may vary based on various factors
  • Seek immediate medical attention for emergency situations

Appointment Policies

  • Appointments must be cancelled at least 24 hours in advance
  • Late cancellations may result in a cancellation fee
  • No-shows will be charged the full appointment fee
  • We reserve the right to reschedule appointments when necessary
  • Valid government-issued ID may be required for first visits

Privacy and Data Protection

  • Your health information is protected under Canadian privacy laws
  • We implement appropriate security measures to protect your data
  • You have the right to access and correct your personal information
  • Data retention follows legal requirements for medical records
  • Appointment bookings are managed through Jane App, which has its own privacy policy

Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages
  • Our liability is limited to the amount paid for services
  • We are not responsible for third-party actions or content
  • Force majeure events may affect service availability
  • These limitations apply to the fullest extent permitted by law

Termination

  • We may terminate accounts for violations of these terms
  • You may cancel your account at any time
  • Termination does not affect your right to access medical records
  • Outstanding fees must be paid upon account termination
  • We will retain records as required by law

Contact Information

For questions about these terms, please contact us:

Email: legal@harmoniaclinic.ca

Phone: +1 (604) 555-0123